Zoom Events

Jlive has built an integration with Zoom in order to allow people to register to events on Jlive and be automatically registered to Zoom Meetings that have registration required.

Installing Jlive app to your Zoom Account

To use the Jlive Zoom Integration, you must first install the JLive application in your zoom account. This may require Zoom Admin to do it, if you don’t have permission. So you may want to reach out to your Zoom Account Admin for help installing the Jlive app.

Zoom Marketplace / Jlive App

Connecting Zoom event to Jlive event.

  1. Login to your Zoom account at zoom.com and create your Zoom Meeting or Webinar.
  2. Open beta.jlive.app and create your Jlive event.
  3. On “Step 1 – Event Details” Choose “Livestream” and choose the Zoom option
  4. Connect your Zoom Account to your Jlive event
  1. 5. Choose your Zoom Event from the dropdown.

Once your Zoom Event and your Jlive event are connected, people who register using Jlive, will automatically be registered on Zoom.

Why can’t I connect to Zoom?

When you click the “Connect to Zoom” button a pop-up should appear. If it does not, it could be that pop-ups are blocked by your browser. If you are using Safari, note that Pop-ups are disabled by default. To remedy this, you can read this article. Or just visit Safari / Preferences and Allow Pop-ups on beta.jlive.app.

Allow or Block Pop-ups For Websites in Safari Browser on Mac

What happens after the Zoom Meeting is over?

If your Zoom Event had “Registration Required” enabled, then once the Zoom Meeting or Webinar is finished, Jlive Attendees that participated in the Zoom will appear as “Checked In”.

Will people have to register on Jlive and on Zoom?

No, if your Zoom event is connected to your Jlive event, then people will only need to register on Jlive. They will automatically be registered on Zoom as well.

Will people receive Confirmation e-mails from both Jlive and Zoom?

For a period of time, attendees may receive e-mails from Zoom and Jlive. We will be disabling the Zoom e-mails soon to simplify the experience. Rest assured that if people do receive both e-mails, they both will take them to the same Zoom Meeting or Webinar.

You may disable the automatic registration e-mail from Zoom if you like by going to the bottom of the Edit Meeting page in Zoom and clicking Edit next to Confirmation Email to Registrants.

What about Zoom Registration Required events?

If your Zoom Event has “Registration Required enabled, then:

  1. Attendees will receive a unique URL to join the Zoom that will let them into the Zoom if they are logged into Zoom using the same e-mail as the one that they indicated they registered with. Otherwise, they will be asked to Register on the Zoom website before Zoom lets them in. If the Zoom event requires a Password, this will be included in the e-mail sent to registrants.
  2. When the event is over, Jlive will automatically “Check In” attendees that participated in the Zoom meeting or webinar. See “Manage Attendees and Check Ins“.

Will people receive Event Reminders before the Zoom begins?

Jlive does not yet have Event Reminders. But you can resend Confirmation Emails from Zoom directly or you can download a list of Attendees e-mails from Jlive and use your own e-mailing system to send a reminder.

Resend Confirmation Emails from Zoom

  1. Login to Zoom.com and make sure that “Registration Required” is enabled on your Meeting.

2. See the Registrants Section and the bottom and click View Registrants.

3. Select Registrations and click “Resend Confirmation Email”

Email Attendee Reminders Myself

Visit the Manage Attendees page on Jlive, click the download CSV button in the top right. The use this CSV file to gather the e-mails to message people directly.

Updated on June 22, 2021

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